The staff of Cheap Chux has been working to provide consumers with home medical equipment and incontinence supplies for more than a decade. Our years of experience enable us to offer a wide range of products at the lowest possible prices, with fast, friendly, reliable service.
Our contact information
1-888-772-7702 or 817-636-5598 M-F 9am-5pm and Saturday 9am-2pm CST during our normal business hours.
It is often possible to reach us M-F 5pm-9pm and Saturday late afternoons and on Sundays. There is often someone in the office to answer questions and process orders.
If you reach the recording in the evening or on the weekend, please leave a message and we will call you back either that evening or the following morning to help you with your questions. On holiday weekends the return call may be on the first business day that shipping resumes.
759 Kincannon Lane
Rhome, TX 76078
Orders placed online or by phone before 2pm local time will be shipped the same business day provided the merchandise is in stock.
Most products are shipped ground in the manufacturer's box and shipping is free for ground orders over $50 to addresses in the contiguous United States. Ground orders $49.99 and under will be charged a flat rate of $4.95 for addresses in the contiguous United States.We do not ship anything outside the contiguous United States.
To expedite shipping, orders may be drop shipped by the manufacturer or supplier.
Ordering with an incorrect address will result in a sur charge equal to the cost of shipping which will be passed along to the consumer if it is the fault of the consumer. If the incorrect address supplied by the consumer results in loss of merchandise Cheap Chux is not responsible for the loss.
Exchange and Return Policies:
We will gladly replace damaged items if damage is reported to us within 2 business days of delivery.
Unopened items may be returned within 2 business days by calling 1-888-772-7702 between 9am and 9pm central for a return authorization number.They will only be accepted back in increments available for sale on this website. All returns will be assessed a 20% restocking fee and there will also be a charge for our original shipping costs.
No credit will be issued for any items shipped back without a return authorization number.
All credits for returns will be issued after receipt and warehouse approval.
Any cancellation made after the order has been shipped will be considered a return and subject to the same limitations.
Bath and shower products, toileting products, and all products used or worn against the skin are not returnable under any circumstances.
There are no returns on the following products: hospital beds, lift chairs,and wound care.
The prices featured on Cheap Chux.com are subject to change without notice. In the event that there is an error in pricing due to an increase from a supplier or a typographical error we will make every effort to honor the price on the website but reserve the right to cancel the order if necessary.